1. About this website
This website, prop-hr.com, is owned and operated by PROPHR Proprietary Limited (ACN 670 350 017; ABN 81 670 350 017) (PROPHR, we, us or our).
The website provides general information about PROPHR, our migration services, recruitment support, business collaboration models, white-label service arrangements, technology-enabled workflows and related professional services.
By accessing, browsing or using this website, you agree to these Website Terms and Conditions of Use. If you do not agree, you must stop using the website.
2. No client relationship from website use
Use of this website does not create a client relationship, migration services agreement, legal retainer, recruitment engagement, agency relationship, fiduciary duty, partnership, joint venture or employment relationship with PROPHR.
A formal engagement starts only when PROPHR confirms the engagement in writing and the relevant service agreement, authority, invoice, payment terms and compliance documents have been completed.
3. General information only
Website content is general information only. It is not migration advice, legal advice, financial advice, tax advice, employment advice or investment advice.
Migration advice is provided only by appropriately authorised persons and only through a confirmed engagement.
Information on this website may not reflect the latest law, policy, processing criteria, market conditions, government guidance, case law, agency practice or professional rules in Australia or another jurisdiction.
4. Migration and regulated services
Where migration services are provided, they are provided subject to applicable Australian migration law, professional conduct rules, the OMARA regulatory framework and the scope of the relevant engagement.
Where New Zealand immigration advice is provided, it is provided only by or through an appropriately licensed New Zealand immigration adviser where required.
Professional identifiers displayed on this website may include:
These identifiers relate to the relevant authorised adviser or agent. They do not permit any person to represent themselves as PROPHR, as a PROPHR agent, or as an authorised migration or immigration adviser unless PROPHR has given express written authority.
A migration or immigration engagement is governed by a separate client service agreement, authority, disclosure document, fee estimate or other engagement document required by law or professional rules.
5. International users
This website may be accessed from outside Australia. You are responsible for complying with the laws that apply to you in the place where you access the website.
PROPHR does not represent that this website or our services are lawful, available or appropriate in every country.
6. Enquiries, forms and account information
If the website allows you to submit an enquiry, register interest, download material, book a consultation or create an account, you must provide accurate, current and complete information.
You must not submit false, misleading, unlawful, confidential third-party or unauthorised personal information.
You are responsible for keeping any account credentials secure. You must notify us promptly if you suspect unauthorised access or misuse.
7. Acceptable use
You must not use the website to:
8. AI, automation and website outputs
Some website or internal business processes may be supported by AI-assisted tools, automation, workflow software, analytics or decision-support systems.
AI or automated outputs are not professional advice and do not replace human review where a legal, migration, privacy, recruitment, financial or significant business decision is involved.
You must not submit prompts, documents or data that you are not authorised to share. PROPHR may reject or disregard AI-generated or automated submissions that appear inaccurate, unsafe, unlawful, misleading or unauthorised.
9. Fees, payments and refunds
Website information about fees, service packages, government charges, partner pricing or subscription models is indicative only unless stated in a signed or expressly accepted service document.
Government fees, third-party fees, exchange rates, merchant fees and taxes may change without notice.
Refund rights are governed by the relevant service agreement, Australian Consumer Law and any other non-excludable rights that apply.
10. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or another applicable law.
11. Intellectual property
Unless otherwise stated, all copyright, trade marks, service marks, designs, know-how, confidential information, documents, frameworks, website code, copy, graphics, processes, user interfaces, policy materials, templates, data structures, workflows and other intellectual property on or connected with this website are owned or licensed by PROPHR.
You may view the website and print or save a reasonable copy for personal or internal business reference only.
You must not reproduce, republish, sell, licence, adapt, distribute, reverse engineer, mirror, scrape, frame, train AI on, or create derivative works from the website or any PROPHR materials without our prior written consent.
12. Third-party links and tools
The website may link to third-party websites, platforms, payment processors, booking tools, analytics providers, reCAPTCHA, CRM systems, e-signature providers, identity verification providers, government resources or partner websites.
Third-party services are not controlled by PROPHR and may have separate terms and privacy policies.
13. Security
You must not test, bypass, attack, probe or interfere with website security without written authorisation.
If you identify a vulnerability, report it responsibly to security@prop-hr.com. Do not exploit, disclose or retain data obtained through a vulnerability.
14. Force majeure
PROPHR is not liable for delay or failure caused by events beyond its reasonable control, including government delay, regulatory change, migration policy change, system outage, cyber incident, industrial action, natural disaster, pandemic, war, civil disturbance, supplier failure, telecommunications failure, payment system failure or failure of a government, tribunal, assessment authority or overseas body.
15. Disclaimer
To the maximum extent permitted by law, the website is provided on an as-is and as-available basis.
PROPHR does not guarantee that the website will be uninterrupted, error-free, secure, current, suitable for your specific purpose or free from harmful components.
Website content may contain omissions, outdated material or typographical errors. You should obtain specific advice before relying on any website content.
16. Limitation of liability
To the maximum extent permitted by law, PROPHR is not liable for indirect, special, consequential, exemplary or punitive loss, loss of profit, loss of opportunity, loss of goodwill, loss of data, business interruption or reputational harm arising from website use.
Where liability cannot be excluded but may be limited, PROPHR limits its liability to the resupply of the relevant services or the cost of resupply, subject to applicable law.
Nothing in these Terms limits rights, remedies or obligations that cannot be limited by law, including under the Australian Consumer Law, migration legislation, privacy legislation, professional conduct rules or any other mandatory legal regime.
17. Indemnity
You indemnify PROPHR, its directors, officers, employees, agents, contractors and professional advisers against loss, liability, claim, cost or expense arising from your breach of these Terms, unlawful use of the website, misuse of PROPHR intellectual property, unauthorised data submission, misrepresentation or infringement of third-party rights.
18. Changes, suspension and termination
PROPHR may update, suspend, withdraw or change the website, content, forms, policies and these Terms at any time. Changes take effect when published unless stated otherwise.
PROPHR may restrict or block access to the website if it reasonably considers that a user has breached these Terms, misused the website, created legal or security risk, or acted in a way that may damage PROPHR, its clients or third parties.
19. Disputes, governing law and jurisdiction
These Terms are governed by the laws of New South Wales, Australia.
The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and any competent appellate court, subject to any mandatory law that applies in another jurisdiction.
Before commencing proceedings, a party must give written notice of the dispute and allow 20 business days for good faith discussions, except where urgent interlocutory, injunctive or statutory relief is required.
For migration-related matters, clients may also have rights to complain to the relevant regulator. Those rights operate independently of these Terms.
20. Contact
Questions about these Terms may be sent to:
PROPHR Proprietary Limited
Level 1, 63-73 Ann Street, Surry Hills, NSW 2010, Australia
Email: sales@prop-hr.com
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